Should we serve espresso? Why can't I keep line cooks? Is it time to expand our business? You can learn a lot when you take the time to ask questions. Many of our toughest challenges, perplexing questions, and strategic roadblocks can be resolved by simply asking our guests and team members for feedback. The Trade Secrets Survey Series gives you the tools to gather feedback from servers, kitchen workers, and your managers. There's even a Best Practices Audit to help you discover where you are, where you're going, and what it will take to get you there. Each survey is self-administered and self-scored, and contains all the forms and protocols you need. Don't have the time to do it yourself? Bill Main & Associates will conduct these surveys for you. You'll benefit from the third-party objectivity, and someone else will handle all of the work and details for you. You'll also receive a summary report identifying critical areas for improvement and suggested action steps. Please call Barbara Geshekter at 800-858-7876 for more information and pricing. Server Excellence Survey - Full Service Version Server Excellence Survey - Quick/Counter Service Version Kitchen Productivity Survey Management Attitude Survey Best Practices Audit