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Includes:
- Job Description
- Training Outline
- Training Modules, Including:
- Telephone, Reservation, and Wait List Procedures
- Style and Concept Definition
- Basic Menu Descriptions
- Greeting & Seating the Guest
- Handling Guest Complaints
- Restroom Checks and Checklist
- Place Settings, Table Linens and Paper Goods
- Table Set Up, Clear and Re-Set
- Administrative Functions
- Opening & Closing Procedures
- …And More!
- Training Test and Answer Key
- Training Evaluation
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